Some guide book publishers (i.e. Construct Data/ Fair Guide/ Expo Guide) have been approaching our exhibitors and requesting company information for updates to an online directory. They have obtained the names of exhibitors without our knowledge or agreement. Their offers may bear the bold captions or logo of our exhibitions and our company name, but Cloud Expo Asia Pte Ltd has absolutely no connection with them. By signing an agreement with Fair Guide or Expo Guide, you commit yourself to paying for a 3 years advertisement commitment at a significant cost.
We do not have a partner agreement or relationship with Fair Guide, Expo Guide nor any of their other brands. Please remember that we will normally require exhibitors to update their company profile via the Online Exhibitor Manual only. Exhibitors receiving correspondences from unusual sources are advised to scrutinize them carefully. If in doubt, please contact us for clarification.
- Write to your local trading standards organization to report the incident. They should be able to give you some good advice.
- Optional: write a polite but explicit letter back stating that you have been mis-sold and that they are passing themselves off as expo organisers due to the way they present their information.
- DO NOT PAY ANYTHING.
- Stop engaging with them and wait out the legal-threat storm.
Please note that this is not an instruction as to what to do, but just a guide on how others have extracted themselves from this extortion. (Please visit www.aeo.org.uk/expoguide for further advice)
Wilson Wong | Operations Manager
Tel: +65 6850 7783