Chief Customer & Commercial Officer,
David is a highly accomplished executive with a distinguished career spanning Australia and the Asia Pacific region. With extensive experience in the technology industry, including Cloud computing, data centers, and colocation, David brings a wealth of knowledge in driving successful market entry, services management, and Cloud services.
As Chief Customer and Commercial Officer (CCO) at NEXTDC, David assumes full global responsibility for the company's go-to-market (GTM) and customer engine. He leads a talented team across Sales, Marketing, Customer Care/Success, and Regional Management, overseeing customer operations. David's strategic direction guides NEXTDC's revenue generation efforts and ensures an exceptional end-to-end customer experience throughout the entire lifecycle.
Under David's leadership, NEXTDC has gained a reputation for providing best-in-class quality and exemplary service to organizations. Embracing a customer-first approach, David works closely with key customers and verticals, leveraging his comprehensive understanding of their needs and the industry. This enables him to align corporate and customer strategies effectively, supporting long-term cloud and transformation goals while helping customers achieve their desired outcomes.
Central to David's focus is fostering a unified voice of the customer within the organization. By deepening customer engagement and cultivating strong partner relationships, he strengthens NEXTDC's position as a trusted and strategic partner for businesses.
Prior to joining NEXTDC, David held the position of Vice President and General Manager at Parallels, a virtualization and cloud automation technology company, based in Hong Kong. Earlier in his career, he played a pivotal role at Symantec, where he drove remarkable growth and success for the business. David was instrumental in establishing Symantec as a leading provider of security and storage solutions in the ANZ region, holding various senior positions, including Vice President of Sales (Channel/SMB/GSP) in APJ based in Hong Kong and Senior Director of Enterprise Sales and Partners in APAC.
With his extensive expertise and global perspective, David continues to shape NEXTDC's success, furthering its position as an industry leader and driving innovation in the technology landscape.